All products come with manufacturers warranty of between 1 and 5 years. In the unlikely event that your purchase develops a fault within the warranty period Groundcare Essentials will repair it if returned to us at your cost as per the manufacturers warranty terms. Alternatively we will refer you to your nearest local dealership. This does not effect your stautory rights.
Groundcare Essentials will not be liable for any additional costs incurred whilst goods are away for warranty repairs, this includes rental or hire charges from third parties.
When in your care the machines should be regularly serviced and inspected by a qualified mechanic.
Use of all machines is entirely at the customers own risk. Groundcare Essentials and their suppliers are not liable for any accidents or damage however caused while the machine is in the customers possession. Assembly of the unit is also at the customers own risk and any problems that may occur from incorrect assembly are not warrantable, nor are the suppliers culpable.
Please take safety seriously and always read all manuals and handbooks supplied by the manufacturers before assembling or using the machinery. If you have any doubts please contact us for advice.
You have the right under the Consumer Protection (Distance Selling) Regulation, to cancel your order within 7 working days, commencing from the day after the day you receive the goods. However, you must ensure that the goods remain unused and are returned in their original packaging, unopened. Please contact us for a Returns Sheet before you return your goods. You must return the goods within 15 days of the date of their delivery to you, to our contact address at your own cost and risk. We will refund the price you paid for such goods within 30 days of the date of cancellation provided that the goods are returned by you and received by us in the condition they were in, when delivered to you.
You may also pay by cheque. Cheques should be made payable to Wildwood Landscape Machinery. You should allow 7 working days for cheques to clear after which the goods will be dispatched.
We accept Visa, Mastercard, Delta and Switch debit and credit cards.
Product images are reproduced by courtesy of the manufacturers and suppliers and copyright remains with them. Images are for illustration purposes only and actual products may differ from the images shown.
We are able to open 30 day credit accounts for Local Authorities, Universities, Schools, Hospital Trusts and UK Charities and Trusts. Only official orders will be accepted and must be posted or emailed to us before we are able to despatch your goods. Telephone orders will not be accepted. Accounts must be paid promptly according to our terms and conditions for credit accounts. Full terms available on request. Accounts that are overdue for payment will be put on stop and we reserve the right to withdraw the credit facility at any time. Interest will be charged on overdue accounts.
Existing customers with Wildwood Landscape Machinery credit accounts can still use their facility. However please note the terms detailed above. Full terms available on request. Please contact us to confirm your account is still valid when ordering.
The prices listed on this web site are monitored very closely for accuracy. Occasionally, pricing errors do occur. In the rare event that this may happen, you will be notified of the price difference prior to despatch.
Groundcare Essentials.com is a Division of Wildwood Landscape Machinery. Groundcare Essentials and its Agents have taken every care in the preparation of the content of this web site.
To the extent permitted by law, Groundcare Essentials disclaims all warranties of any kind, express or implied, as to the accuracy of the information, content, materials or products included in this site, including without limitation, warranties of merchantability, satisfactory quality and fitness for a particular purpose.
In addition, Groundcare Essentials does not represent or warrant that the information accessible via this web site is accurate, complete or current. To the fullest extent permitted by law Groundcare Essentials shall not be responsible for any loss or damage arising out of, or in connection with the use of this web site or the information, content, materials or products included in this site. This is a comprehensive limitation of liability and it applies to all damages of any kind, including compensatory, direct, indirect consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.